HOW TO DEAL WITH ANGRY PEOPLE
Someone is really upset. They may be yelling in a loud, angry voice, perhaps using bad language. They may be blaming you or someone else, waving their arms around or pacing. They may even have shifted into a stony silence. In this episode, Esateys speaks about how to deal with upset people like this.
You have choices. It is possible to end up feeling comfortable inside yourself and not get dragged into the other person’s distress. In a situation like this, be sure to take a moment to check inside yourself to see if you are triggered in any way in response to the other person.
Pay attention to your thoughts, your feelings and any tension in your body. You can be sure that if you do find yourself stirred up that you have some issue of your own that you can address at another time.
When someone is triggered, they are lashing out, they are on the attack. Engaging with that person opens you up to being a target. You can also keep in mind that it is probably not the “real” reason they are upset. Remember, “We are Never Angry for the Reason That We Think.” There is always something deeper going on.
Actually, another person being upset really has nothing to do with you. You can remind yourself, “What you think of me is none of my business.” You can take a deep breath and let them vent without you jumping into the conflict.
Another helpful thing to do is to acknowledge the person by saying, “I see this is really important to you” or “I hear you” or “I really respect how you are feeling”. This is a way to treat them with respect without getting drawn into their upset.
Say to yourself, “So what” if a person has an opinion about you or someone else. It’s just their opinion. It doesn’t have to be your reality.
The fact is, you don’t have to do anything. It’s really only about you. You can stay in observation and continue to choose peace rather than battle.
Listen to this entire Podcast for a Wonderful Perspective about Upset that can change everything for you!
Author: Esateys Stuchiner
Esateys (pronounced Ee sáh teez) is an International Life Transformational Speaker, Author, Master Facilitator, Life Coach and Expert in the Human condition. She is a Nationally and Board Certified Nurse Practitioner. For over 30 years, she has practiced, taught and lectured extensively in the allopathic and alternative medicine field.
Esateys is known for her groundbreaking work in the areas of personal empowerment and health restoration using mindset and inner connection as the catalyst for all change.
Esateys describes herself as the ‘Architect of the New You’ and has dedicated her life and professional career to helping her clients create “New Beginnings” by facilitating self empowerment, economic freedom and restored health.
For more information, go to esateys.com.